We Can Repair Any Kind of Gas Fireplace in Salt Lake City

Gas fireplaces make adding heat to your Salt Lake City home effortless. Just flip a switch or squeeze a button for direct heat.

They’re also fairly easy to use. Unlike their woodburning counterparts, there’s no need to add firewood or remove ashes. But like any other natural gas units, these fireplaces have to have regular service to help them run efficiently and avoid breakdowns.

When your fireplace won’t ignite or won’t stay on, the Experts at Mountainwest Service Experts can help. Use our easy-to-follow hints first. If your fireplace still isn’t heating correctly, let us know. We can work on any brand. All of our technicians are NATE certified, which means they’ve finished rigorous instruction to better serve you. And all of our quality work is upheld by a 100% Satisfaction Guarantee for a year.^*

Gas Fireplace Troubleshooting Tips

Fireplace Won’t Start

There could be a couple of causes why your fireplace won’t ignite. Remove the cosmetic plate under your fireplace to access its parts.

1. Is a breaker tripped? Take a look at your home’s electrical panel and reset breakers as necessary.
2. Is the gas flowing? Verify the valve is in the “open” placement.
3. Is the pilot light lit? If it is out, follow manufacturer instructions to relight it. Connect the vent cap to stop drafts from extinguishing it.
4. Pilot light lights but won’t stay lit? There could be a problem with the thermocouple, a metal safety sensor that monitors gas flow.
5. Pilot light stays lit but fireplace won’t light? It could be the thermopile, a metal piece that converts heat to electricity to open the gas valve.

If you suspect there’s a problem with the thermocouple or thermopile, ask for help.

Fireplace is Making Odd Sounds or Smells

• Rumbling or roaring noises? Adjust the flame and vacuum the burners once they’ve completely cooled.
• Grinding or shrieking sounds? Have Mountainwest Service Experts service or install a new blower.
• Odd scents? Clean the fireplace’s interior and flue using the steps below. If you smell rotten eggs or burning wires, stop using the fireplace, ventilate your home and get in touch with us immediately.

Cleaning Your Gas Fireplace

Cleaning your gas fireplace on a consistent basis can help it run more efficiently and avoid costly breakdowns. It may even help it work longer.

1. Confirm your fireplace is fully cooled.
2. Turn the gas off by rotating the valve to “off.”
3. Take out the gas logs, inspect them for cracks and clean them with a soft-bristled brush.
4. Clear the lava rocks, vacuum them individually and wipe away soot with the brush.
5. Clean the inside of the fireplace with a vacuum hose attachment.
6. Rub down internal edges with a damp cloth. Use warm, soapy water to remove dust or soot accumulation.
7. Replace lava rocks and logs in the same arrangement.
8. Clean the glass covering with special fireplace glass cleaner and let it dry. Windex is not recommended as it can corrode the glass or cause it to crack.
9. If you have a vented gas fireplace, inspect the outside vent and remove debris such as leaves or bird nests.
10. Ensure your carbon monoxide detector is operating properly.

Schedule Annual Maintenance Today

Once your fireplace is heating again, book regular maintenance with us. These examinations can potentially discover trouble before they develop. We’ll inspect your components for cracks. We’ll also make certain there aren’t any leaks and that pressurization levels are correct.