What to Expect During an AC Repair Appointment

June 25, 2016

So, without notice your air conditioning system needs repair at your Salt Lake City home and you don’t know what that entails. It’s nerve-wracking enough to let an A/C system repair technician into your home, but then to wonder what they’re going to do could add another level of anxiety. Not to worry! Mountainwest Service Experts is here to inform you on the basic air conditioning repair process so you will be prepared when an expert air conditioning service technician needs to pay you a visit.

It Starts Simple

When the repairman comes to your home, they should initially request to check your thermostat. It might sound silly, but they need to check it to make sure that it’s not merely a thermostat settings problem. The repairman will confirm the thermostat is flipped to cool and then decrease the temperature to see if that will start up the air conditioner. A defective or wrongly connected wire could be the only thing that’s preventing you from having a comfortable home.

If this doesn’t resolve the trouble, the technician may ask you to see the circuit breaker box. They will probably set the circuit switches to off and then back to on to see if that resolves the issue with your air conditioning system.

Getting to the nitty-gritty

The service tech will then probably ask to see the A/C. Similar to a doctor, the technician will begin their trial and error discovery process. There are multiple factors that could be the reason for an air conditioning system that isn’t operating properly, and it’s up the repairman to inspect all the possible causes starting from the most usual issues to the least. The diagnostic process could take anywhere from 5 to 60 minutes or more.

During the AC diagnosis, they will probably check the air filter to confirm it’s not blocked or in need of replacing. They will examine the A/C system’s refrigerant levels, make sure the air condenser fan is spinning properly, confirm that the size of your air conditioner is correct for the size of your house, and check the electronics, safety controls, and wiring.

Have answers, will fix

Once the AC repairman has determined the problem, they should explain all your choices to you. The conversation will usually start with the technician explaining what the issue is, what part (if any) failed, how or why it went out, and what that part does for your air conditioning system.

The technician will then go into your courses of action, which will include swapping out the part and resolving the trouble, but might also include upgrading parts of the air conditioner, the A/C system itself, or your complete heating and AC system. In particular cases, it may make more sense to buy a complete new heating and AC system, specifically if the A/C system is past its prime, or likely to break down again and end up costing you more for air conditioning repairs in the end. The technician will discuss how much time, effort, and cost it will take to fix the problem.

The repairman may now explain what could have prevented the trouble or part failure and how to keep a future issue. This usually includes being proactive with annual maintenance, which not only helps stop an air conditioning breakdown, but in most situations also keeps your air conditioner’s warranty valid. Most expert AC repair centers will offer an annual maintenance plan so you don’t have to stress about making future heating and cooling tune-up appointments for your systems.

At the end, they will discuss the process for repairing the failed part or correcting the issue. If you choose that A/C system repair is better for you than purchasing an upgraded air conditioning system, the technician will order any parts necessary and schedule your follow-up appointment to fix your A/C system. Or, if the necessary part is already accessible on their van, they will go ahead and start the AC repair work with your approval.

Remember that throughout Salt Lake City your system is in good hands with Mountainwest Service Experts. Our technicians are NATE-certified and have received extensive background checks so you can feel confident with the men and women we send into your home. If you ever think of any questions about your AC or what to expect with your AC repair, give us a call 24/7 at 385-399-0280 and we’ll be happy to walk you through the process.

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