Reviews

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438 Total Reviews
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"Fast friendly reasonably priced emergency service."
"Your tech got my fireplace pilot lit, but I don't think he knew he would be working on a fireplace because he asked me what the problem was with my furnace. When I calle..."
"He explained what he was going to do, since we do not know anything about gas, we always had electric. He checked everything before giving us an estimate of how long it w..."
"They installed two furnaces and one air conditioner in one day after we found out that our furnace had major cracks and rust after a routine maintenance. They were quick..."
"Checked a problem numerous times when it didn't work and then it started working so did not need to replace that part yet, problem was caused by lack of use on heat mode..."
"He was very polite and when he finished his work on the furnace he went over everything with us that he had done and told us about the condition of the furnace and of its..."
"On time, good tech, fast repair, good experience."
"Diagnosis was disputed and proved wrong by a different company. Rusty initially told us we had a coolant leak and then changed the diagnosis to a faulty valve that neede..."
"The technician was prompt, courteous and very helpful in answering my questions and supplying interesting information for my benefit. He seems to really enjoy what he is..."
"He was VERY thorough and cleaned everything immaculately. He was very detail oriented and spent as much time as it took to get the job done!!"
"Mr. Anderson came to our home to better understand the size constraints we had for a new water heater. Approximately 1 1/2 hours later he returned and installed a 50 Rhee..."
"Daren was was very patient, friendly, and explained what he was doing and explained the service offer as well"
"Sylvia was on time, well prepared, knowledgeable, and gave sensible advice."
"They were very good about explaining the new system to my mother, who is 85 and not very tech savvy."
"He was on time and fixed the problem. He explained in detail what he did."
"na"
"Mark Willerton was very knowledgeable, courteous and professional. Answered all our questions & reviewed all the information"
"Daren was very helpful and did a great job."
"Justin and Greg took their time to do a professional installation and made sure things were done right the first time!"
"At first I only scheduled to have my furnace for a bi-annual inspection on Friday. That night (Wednesday) my 16+ year old furnace decided it wasn't going to ignite the ga..."
"Daren was on time and was very efficient "
"Great service from all. I believe there is always room for improvement so i never give 10s, hence the 9. Very friendly and clean. From Trent and Drew who came out at 1 A..."
"I called the day before and got an appt. Daren came during appointed time, called ahead, and was very helpful and pleasant, and did the job efficiently."
"Daren showed up on time and completed the work quickly. He understood that I needed to get to work and respected that. He also used booties on his feet which I really a..."
"Daren went above and beyond, giving us extra tips when he came to help us on a weekend"
"He was able to find the leak and fix it"
"The service provided seemed to be genuine, job well done, and technician was friendly and helpful. "
"Daren is knowledgeable and works with us to find a service option that works with our budget and fulfills our need."
"Daren was very professional, timely, and explained everything clearly"
"Daren was conscientious, took time to review his work, and explained all services to our satisfaction and was careful about not making a mess."
"Daren is a super-star. We trust him and appreciate his professional and caring service"
"They did a very good job installing the furnace. They took their time and made it look good in addition to just putting it in place."
"Daren was helpful, professional and friendly. "
"The technicians respected my wish to keep the noise down as my husband works from home, and they did that. They were courteous and left the area they worked in clean. A..."
"The technician arrived within the set time period, he was very polite, professional and repaired the issue very quickly."
"Dennis did a great job of explaining my options and working out the problems of a tricky utility room. Kris and Nate worked very hard, did a great job, didn't leave a mes..."
"Dennis, the Customer Rep took a lot of time, explaining our options - and the features and benefits of each. The Service Techs, headed by Kris, were on time, explained ..."
"Overall, excellent friendly service! The team was knowledgeable and took the time to demonstrate the thermostat control features. I was pleased with how quick and effic..."
"These men were polite and knew what needed to be done. They cleaned up afterward and hauled off our old AC"
"Friendly, fast and fair"
"James was friendly, professional, and explained what he was going to do. "
"Both Kris & Nate were polite, knowledgeable, and cleaned up after themselves "
"My appointment was foe a cooling system tuneup. Tech arrived and went to the outside unit, hooked up his gizmo and proceded to tell me the problems I had with my system. ..."
"Your tech called me to let me know his ETA, they respected my house, cleaned up after they were done."
"Mike showed up on time. Was user friendly. Fixed an ancient toilet that hadn't worked right after numerous tries by other plumbers. Fixed cast iron sewer line too. Told m..."
"Extremely considerate and prompt in coming to my "rescue". Very knowledgeable and professional. I had a very screwy system with my washing machine. It was located in a pl..."
"Randy is always on time, does a through tune up and explains what work he had done and the condition of the equipment."
"Outstanding and professional setvice provided."
"very thorough and suggested use of better flow filter to even the flow throughout the house"
"I waited all day at the house, for the appointment between 2 and 4, around 3: 30 I called to see when they were going to be there and they did not even have me on the sch..."
"The service technicians were very nice .Basically I was told my ac/furnace needed to be replaced and that it no longer worked. Knowing that this is very expensive and I h..."
"Tech did an excellent job for what needed to be done."
"They arrived on time, completed the job within the schedule, showed respect for my home and did not leave a mess."
"Your technician was prompt, courteous, and did a great job."
"Great service and products."
"Randy is very professional and respectiful of my home. Always arrives within the scheduled appointment time and is knowledge and always explains that he has done dur..."
"I like Dennis. He has done service several times before for me. He is professional, efficient and answers any questions I have. "
"Dennis knew what to do and how to do it in a professional way. "
"I was treated very well by your sercice tech."
"Fast , easy, Sunday service!"
"ALWAYS A POSITIVE EXPERIENCE, SERVICE EXPERTS IS EASY TO WORK WITH, THE TECHNICIAN WAS GREAT"
"Courtesy, Efficiency"
"very good service, and professional to work with"
" Rusty always does an awsome job and is respectiful of my home"
"Because the tech handled everything very well. "
"he was clean answered any question I asked and arrived on time. very satisfied"
"Daren arrived on time, showed consideration for the problem and explained everything in detail."
"The technician arrived on time and did a thorough professional job. He was courteous and friendly."
"Rusty did a fine job, I was very satisfied. "
"He did a excellant job and was very curtious as has been the case in the past."
"He was here on time and worked efficiently "
"They came fixed it and it is great,"
"I scheduled weeks in advance, received a call the day prior to service that the tech needed to reschedule my appointment and that I could turn the AC on now anyway. He a..."
"Technician was very experienced. Kept me informed of what he was doing, He made sure to check about the animals in the yard and was very professional. I even had a call..."
"Daren was informative and provided service quickly. He was pleasant and professional."
"The technician was professional, courteous and efficient."
"I was told that putting super duper drain cleaner in drains was part of service, it has not happened the last few visits."
"He was professional and on time. He explained all that he did and was very timely. He completed what was needed and even answered several of my questions about some plu..."
"He was very knowledgeable and was quick and efficient."
"The service was very well done and professional"
"Very efficient "
"I received the service on Friday, but this morning my furnace was blowing cold air again. I had to leave for work but I will check it when I get home. I hope it is stil..."
"As I have stated before, always a pleasure doing business with Service Experts, I enjoy Rusty he is very kind and answers all my questions with respect."
"Done everything in a professional way. Was open to any questions i had."
"Rusty did a through job. He didn't try to sell me something else or say that anything needed to be replaced as other reps have."
"Very satisfied with service tech. the fact I needed a new furnace wasn't something I was expecting as a result of his visit, but things happen. As a result I have purcha..."
"He was thorough and looked at everything in my furnace."
"For all of the following reasons"
"William, knows his job and performs it well. He is personable, but professional."
"Justin was on time, explained very clearly what he was doing, and cleaned up after. He convinced me to buy a carbon monoxide detector (which I had been thinking of) buy p..."
"His attention to detail in every aspect of the installation. "
"He came within 15 minutes after they called to tell me he was on his way. He was very clean and thorough and it seemed that he looked at everything as I would expect him ..."
"He worked very efficiently and kept his disruption to my home to a minimum"
"Timely and thorough service, very professional work."
"Dennis was cordial, timely, attentive and professional."
"Very professional"
"Came on time. Explanation was though. Completed quickly."
"The service was good. Retail prices of replacement parts was very high."
"Great person to work with. Concerned about any problems we may have had. Just a good man."
"Because I could not be more pleased with my service or Rusty."
"Tech was very knowledgeable"
"Rusty is always professional and customer friendly. He is willing to answer any questions I have and never leaves a mess. "
"William is always very thorough and explains things to me"
"i am very pleased concerning the service that was provided however as fine as Rusty was with information etc., I am disappointed that as with other service expert techs. ..."
"Technician was very thorough. He checked things that some others in the past did not. "
"This technician has come to my home several times, he is always professional and willing to answer questions. He is also very capable regarding the work. Ann Tolman"
"Daren was very professional, did a fine job installing our new hot water heater, and answered all our questions. He is a wealth of knowledge and provided many useful tips..."
"He was very knowledgeable and helpful and got us up and running"
"The service man was a gentleman and business like."
"as always I was respected, my home was respected, tech was friendly, kind and knowledgable, I very satisfied with Service Experts have been a customer for 14 years. My M..."
"The technician was courteous, knowledgable, efficient and did a good job."
"Rusty was respective of my home, kind and thoughtful. Work completed in timely manner and very much to my expectations"
"showed up on time, was clean about his work"
"Technician identified and fixed a problem with the humidifier that has stymied several other HVAC specialists, I'm very happy with that."
"The technician went out of his way to be helpful and explained things as he went along."
"The service techs were knowledgeable, polite, clean and able to communicate. "
"knowlege pointed many things out"
"Technician was on time, courteous and helpful"
"Very pleasant and did his work well and quickly."
"The service was good but the price was kind of high."
"Dennis is both personable and professional. Also, he doesn't try to sell me something I don't need."
"Technicians were on time, polite, helpful and explained everything they did"
"The technician was courteous and professional. "
"Very proficient. Courteous and very consumer oriented."
"He was thorough and knowledgable. "
"He was knowledgeable and friendly."
"Because the services we were given were outstanding!"
"The technician was prompt, professional and quickly resolved the issue."
"sylvia knows what she's doing and does it very well"
"they told me what might go wrong and it did and then they came back to fix it."
"Gabe is not finished in completing the service for our furnace. From my perspective, here are the facts: (1) our furnace worked perfectly before Gabe and Travis arrived. ..."
"They were on time; they completed work efficiently; they answered most of my questions well. I use "they" because for the first time, in addition to the technician, there..."
"The technician arrived on time (very important) and did a thorough job."
"Garrett always takes the time to explain to us everything he is doing We will miss having him do our maintenence checks"
"A human being answered my phone call to report that the furnace was not working. She was very helpful and made a same-day service call. The technician arrived early, di..."
"Daren diagnosed the problem, found out it was a bad striker, found the part at a supply store, picked it up and installed it within 20 hours. I had been without hot wate..."
"They were very thorough with the test and very pleasant to talk to. "
"Efficient and informative"
"Sylvia knows what she is doing and does it very well"
"jay the master plumber checked out what the problem. and told me how much it would be. and had the problem fixed in no time. jay the master plumber is very good at ..."
"We were very satisfied with the service tech but we had no idea he was coming. I don't remember scheduling the appointment. If we did it during the spring visit it would ..."
"Aaron was a great representative of your company. He was honest, polite and gave me many tips that were beneficial. I had him last spring and was happy to see him again..."
"Serviceman was very professional. He was friendly, pleasant and helpful. "
"Great service and caringw"
"Had known him for long time."
"The technician was very good and was very helpful."
"on time, did a great job"
"Daren was on time and did what I expected him to do in good time."
"Daren and Isaac made fast work of the repair and left the job site clean"
"The service was timely, efficient and clean"
"Silvia know our equipment and our expectations. She more than meets them. She takes a personal interest in our welfare"
"I didn't watch at all to see what was done."
"Rhett was actually early to scheduled appt. Spent time answering an old guys questions and provided quick service."
"Did well...more pissed at myself..."
" When the technician left, there was a mess of pieces of insulation all over the floor from the attic. In the past when technicians worked on this, they cleaned up after..."
"The technicians were very capable and did an excellent job on the repair, the cleaned up when they were done."
"During my husband's long illness I lost contact with Daren/Plumbing. I have done business with you since 1983. I am delighted to have Daren back. Isaac is very nice as..."
"Very Professional about what he was doing in servicing my air conditioner and furnace. Polite and answered any questions."
"The service rep was here an hour earlier than the appointment and was very efficient in getting my repairs done."
"The technician was very thorough."
"Competent, timely, and courteous service. Everything was explained in advance."
"Rusty diagnosed the problem and made the repair quickly."
"Aarons was thoughtful, worked hard,didn't pressure for upgrade and told us how the system is functioning. Send him back next time!"
"Did a thorough inspection and explained the process as he went"
"He was very competent"
"Excellent service, but unnecessarily required two trips by the technician. The inspection and maintenance went well, but the needed filter/catalyst/light element was not..."
"Was prompt and finished in a reasonable amount of time."
"I wasn't home during the service. I don't know what was done."
"45 min late I had to leave in 15 min rush job !"
"On time, quick service"
"The technician was friendly and proficient."
"Service tech was very knowledgeable and didhis job well. And he liked my dog!"
"The technician was knowledgeable, competent and efficient."
"Gabe was very helpful."
"When I called to schedule the appointment, I was given a window of 6-8PM. I agreed to that window. At the end of the call, I was asked if they could arrive earlier. I ..."
"The Technician explained everything very well and was very respectful."
"JD was very polite, did a great job. "
"Daren has always provided friendly, reliable service we can count on. We have been long time customers and Daren has given us the service that we can trust."
"SERVICE WAS VERY GOOD AND INFORMATIVE"
"We love Daren! He has always been reliable, honest and does a great job. We have never felt pressured one way or another about a service or equipment."
"No comment"
"The tech was courteous, efficient and friendly."
"Honest, respectful, courteous and thorough."
"Tech was very professional and knowledgeable"
"Dennis is awesome! Thorough, tidy, always calls to let me know he's on his way."
"Efficient, pleasant, helpful. "
"Technician was very thorough!"
"No complaints"
"Daren was very thoughtful and explained to me all the potential problems with my plumbing. As a result I asked him to earth quake proof my hot water heater. I also aske..."
"Very competent and pleasant."
"We were very happy to work with Robbie and to have him in our home. He seemed to have our interests in mind. He was effecient,clean,respectful, and explained things ver..."
"They did the service, then failed to turn on the compressor and in fact, there were three things that they failed to do and I had to call and make a service appointment f..."
"They always do a great job."
"Mark know everything there is to know about plumbing. He was professional, knew exactly what to do, did it right, and gave me complete assurance in his work. Based on M..."
"I am renting my house, so even though the problem did not get fixed, (I will need to consult with my landlord). JD was very friendly and informative and answered every qu..."
"Was very straight forward "
"We have always been please with the low pressure sales- we appreciate the recommendations. They are helpful and always professional and kind"
"Sylvia was very helpful and informative"
" It was easy to make an appointment. The technician called when he was on his way. Took good care and time cleaning the air conditioning unit."
"Thorough, honest, answered questions and not pushy."
"Although the technician completed a needed service by changing out the filter, the air conditioner is still not working property and continues to trip the breaker in the ..."
"Individual was very polite and informative- introduced himself to my daughter when she arrived and had already introduced himself to me. Informed us after he completed hi..."
"Sylvia was on time and very efficient. She answered our questions and provided excellent advice for our future reference."
"They returned and added two bags of water softener."
"Technician more interested in selling new air filter than on the service. Left the filter cover open. Not up to the standards I have to to expect from Service Experts."
"Tech was very knowable and did a great report on items he serviced."
"Great job"
"Barlows techs always treat us with the upmost respect for our home when they enter our home."
"Was very efficent and knowlegable"
"They replaced a shut off valve and a pressure regulator. The job looks good. "
"Gave lille helper ideas"
"It was almost midnight and Garrett came without question and quickly fixed our AC so my wife and I could get to sleep."
"The techs have a.ways been polite and taken care not to track dirt as they wear the blue slippers over their shoes in my home. "
"I'm actually glad I waited to do this review. Initially, I would've put my rating at a "10". However, the original work done 2 weeks ago has failed. I called and someo..."
"She did a fantastic job as usual. "
"She did a fantastic job as usual. "
"Prompt same day service that got problem fixed for reasonable cost."
"He was very thorough."
"He didn't show within the window, and we received no phone call of the delay."
"They solved my problem quickly and accurately."
"Phone customer service was polite and efficient. William our technician was knowledgeable, fast and very nice. I would recommend him to anyone I know."
"Great service"
"He quietly did his job."
"JD and Garrett were very friendly, well-informed, and they did a great job installing our new water heaters. We are really pleased with their work, including their cleanu..."
"Very friendly and knowledgeable. "
"GREAT SERVICE...."
"Costumer service is excellent and service in home is more than excellent. The technician is a very expert and nice person. Sooo happy"
"On time - great problem solver"
"Jay is always great"
"Liked technicians"
"Adam did a fabulous job. great service and great care."
"Had this tech before"
"Thanks to Daren and Isaac for their knowledgeable and friendly service on our water heater. They not only provided us with excellent service but also explained what they..."
"Professional service, great follow up, clean work."
"Your representative was thorough, answered all our questions clearly and with no hesitation, He appeared to know products and able to direct us to appropriate sources for..."
"Technician provided checklist and explanation of his service."
"Took care of the problem quickly and efficiently."
"Barlow always puts customers first My system went out, I called that morning I had my air back on that night."
"on time and friendly"
"Except for the two hour safety meeting delay, all the guys worked long and hard to get the job done. They worked until installation was complete and cleaned up. They did ..."
"JD was very friendly and professional showed me what would help my unit run more efficiently but was not pushy or overbearing I didn't feel pressured to buy parts. He was..."
"The tech was very nice and pointed out how we could try to reset the unit before calling for a needless visit next time."
"William has done service for us in the past & is a very pleasant young man. He answers questions & explains things so we can understand."
"The technician was on time and did a great job."
"Quick, efficient service. "
"everything good"
"Service was quick efficient and our service fee was waived. "
"Great technician. Very polite, concerned that cleaning outside unit might get patio furniture and plants wet; helped me move things out of the way. Explained about water..."
" Supposed to be a simple service call and it up costing me over $500. Seriously, what are the odds of the cooling fan going out while the service technician is here. I am..."
"He is always on time, friendly & proficient"
"The technician was a nice young man, but was very talkative about random things about himself that had nothing to do with the reason for his visit. I feel he needs to dev..."
"The service I received was done well and I have confidence that the AC is in good running order now. "
"The SE Associate Technician knew my system well and did a thorough check and cleaning"
"Everything was done quickly and efficiently. "
"They arrived quickly, ascertained the problem and resolved it quickly too."
"Was able to get service on the weekend. AC was badly needed."
"I had the service person come twice. The second time the problem was fixed, I hope. Last year the person over filled the coolent and this caused the problem."
"I was not at home, but the technician personally called me to explain what he found and did to correct the problem, as well as suggested additional corrective action."
"JD was very professional and friendly. He was honest and told me what I needed and proceeded to finish the job in a timely manner."
"Good people that worked with us"
"I've been with "Barlow Service Experts" since 2002, maybe a little earlier. They have always done quality work and they keep my furnace and air conditioning running perf..."
"Tech was very professional, timely, & informative."
"Friendly and professional technician."
"he was nice and he was here early."
"Technician said he was coming back that evening to bring an air filter. He never called or came and still hasn't. "
"Excellent service. "
"The tech was not that great. He didn't ask me if I had been having any issues with my a/c. I had called a few weeks prior about a musty smell when the ac kicked on and th..."
"The only thing I did not like was no notice or call before actual appointment/arrival time since our appointment was scheduled 3 months before and I had forgot about it. ..."
"The reps had several problems that needed to be solved and did so very efficiently"
"The technician is very professional and knows what he is doing."
"Rusty completed a full diagnostic and added refrigerant to the ac plus did calibrations. The previous tech (another company) never even looked at the ac. Hard to believe..."
"JD was very professional and provided answer to all my questions. He arrived early and was done much sooner than I expected. He provided information for future services a..."
"The technician was very nice, very efficient, professional."
"A new friend from Oz, and very competent. I recommended your business to a neighbor, and she got the same good man and is signing up for ongoing coverage as we have on fu..."
"Service was good but I purchased a replacement HEBA filter that tech did not have on stock. Was to receive a call for them to stop by the following week. Still have not r..."
"Had to go buy vinegar after he got here for cleaning process."
"Kim did a wonderful job and told us everything that he was doing as he repaired our plugged kitchen sink. Very courteous and a wonderful personality. "
"Technician arrived on time and was very observant. He was there to fix my water heater and he noticed a small problem with my air conditioning unit."
"Came within 24 hours of first contact."
"Great service, dependable work."
"Christian did a great job!"
"answered all my questions"
"great service"
"When I have a questions he was explained everything step by step and make sure I understood"
"Service technician was very knowledgeable "
"Jay was very forthright. He let us know what was going on and wyhat he was going to do."
"Robbie was great but there is always room for improvement. "
"Very courteous and professional "
"Have zero complaints. Just setting 9 vs 10 so you can keep trying to improve. Everyone can always improve."
"It was a great experience he was nice and knowledgeable and very helpful i will use JD again in the future."
"Technician was on time and friendly. He explained everything clearly and carefully and answered all my questions."
"The team that services my Heating and AC is excellent. My furnace is in the attic and in the winter causes all sorts of problems. The Service Expert team is always profe..."
"He was very helpful and efficient."
"Dennis is just the best!"
"We started with Thompson and Son when we first moved into this house - believe it about 1984. House had a beautiful air conditioner but a horrible furnace. You have bee..."
"Usui said you would come check on things. I called left a message you never responded"
"Your company and techs are always great they explain everything about my system good or bad "
"Garrett was outstanding! I was extremely pleased with the service he provided and his thoroughness. He took the time to explain everything he was doing. Two thumbs u..."
"Technician was courteous, knowledgeable and professional"
"Your technician is fast, efficient, professional and very personable!"
"Called ahead, was on time, and identified the problem quickly and had the part to fix the AC"
"Courtesy and kept informed. I will request Dennis Keyonnie for the fall furnace tune up. Had him before and was satisfied."
"Pleasant Technician, clean and prompt."
"Robbie, the service man, did an excellent job."